electronics

A quarter of the French population has broken with the digital age

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About 23% of the French are "not comfortable with digital", declaring that they never surf the Internet or with difficulty, according to a CSA study on "illiteracy", digital illiteracy.
 
Che rate is 58% among people aged 70 and over. This is "a new form of social fracture", according to Philippe Marchal, president of the social press union, who, in commissioning this study, wanted to "raise awareness" and "enable public opinion and public authorities to become more aware".
 
While almost 9 out of 10 people have an internet connection and equipment to get there (telephone, computer, tablet), mostly used to search for information or send an email, 16% never or less than once a week go on the internet, and 7% find it difficult to navigate.
Among those who never use the Internet, 42% find it too complicated, 34% do not trust the protection of their personal data, but the vast majority (70%) invoke, possibly jointly, a lack of interest.
 

"Abandoned."

Moreover, nearly a third of French people (32%), whom the study calls "dropouts", say they have already given up doing something in the last twelve months because they had to use the Internet.
These people, who are found in all categories of the population (equally regardless of gender, socio-professional category, urban or rural, etc.), say that they give up mainly leisure activities (55%), but also administrative procedures (39%).
 
Moreover, half of the "dropouts" say they have already felt "out of step" with their entourage in the use of technology "to the point of feeling alone". More than one in two say they would like to "progress", and the same proportion seek help, most often from a family member.
 
According to Wetechcare, an association launched by Emmaus Connect to combat illiteracy by learning how to use computers in practical workshops, "Wetechcare is an association that has been set up by Emmaus Connect to combat illiteracy by learning how to use computers in practical workshops. This study reinforces a concern that has been mobilising us at Emmaus Connect for several years. Avoiding "electronic illiteracy" and understanding digital illiteracy by offering training courses is a priority. ». Over the past few months, the organization has been setting up the platform lesbonsclics.fr. This free site empowers anyone comfortable with digital technology to help those who are not via a turnkey toolkit. « But the fight against illiteracy also relies on volunteers to come and lead the introductory workshops, offer personalized support, and participate in developing the project and making it known to the general public. "explains Jean Deydier, Founder and Director of Emmaus Connect.
 
As the government envisages full dematerialization of government by 2022, this new study raises concerns that the digital divide may be widening. Indeed, without minimum digital skills, many everyday tasks become an obstacle course. Most people suffering from e-literacy are forgoing online purchases with a bank card, forgoing administrative procedures and often forgoing benefits and allowances to which they may be entitled.
 
This study was carried out in February 2018 by telephone, among 1,011 French people representative of the population and a specific panel of people aged 70 and over (368 in total).
 
Source: AFP
 

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